jennylafleur (
jennylafleur) wrote2011-09-29 07:48 pm
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Entry tags:
Finially
It took a few more emails (I had to have the specific language "penalty of perjury" under #6 etc ) but the listing is finally down. The shop is still open of course.
I should have known what was coming when the email is "legal@etsy". Lawyers, you gotta love them. *sigh* Clearly Etsy is more concerned with covering their butt than maintaining real quality control on their sellers. I guess I understand the need for all the legalize but as a consumer I'll be far more wary of any seller I don't already know and extremely reluctant to give my money to this company that as an innocent victim made me FEEL stupid and a nuisance.
So if you ever have to report a copyright violation to Etsy email me - I'll let you know what to say and save you my pain... Oh don’t expect any kind of acknowledgement of the complaint or notification that the copyright violation was taken care of – I had to look up the listing to see if it was down.
Anyway, moving on…
ETA:
I did get an acknowledgment (another form letter) from ETSY that my "Allegation of Infringement" was acceptable and that the listing had been taken down... 26 hours after my last email was sent to them and about 16 hours after the listing was gone (I don't know exactly when it was taken down, that is just when I checked). I guess I'll give them the benefit of the doubt and just assume they are THAT backlogged with copyright violations. Still they won't be getting an A+ from me for communication.
I should have known what was coming when the email is "legal@etsy". Lawyers, you gotta love them. *sigh* Clearly Etsy is more concerned with covering their butt than maintaining real quality control on their sellers. I guess I understand the need for all the legalize but as a consumer I'll be far more wary of any seller I don't already know and extremely reluctant to give my money to this company that as an innocent victim made me FEEL stupid and a nuisance.
So if you ever have to report a copyright violation to Etsy email me - I'll let you know what to say and save you my pain... Oh don’t expect any kind of acknowledgement of the complaint or notification that the copyright violation was taken care of – I had to look up the listing to see if it was down.
Anyway, moving on…
ETA:
I did get an acknowledgment (another form letter) from ETSY that my "Allegation of Infringement" was acceptable and that the listing had been taken down... 26 hours after my last email was sent to them and about 16 hours after the listing was gone (I don't know exactly when it was taken down, that is just when I checked). I guess I'll give them the benefit of the doubt and just assume they are THAT backlogged with copyright violations. Still they won't be getting an A+ from me for communication.
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I know it won't help...
But welcome to life with stupid people...
WARNING!
THEY are EVERYWHERE...
mwah ah ah
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I know. You know I know.
I'm just trying to avoid them right now.
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the two key words are:
health insurance
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(don't hurt me)
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I hate you.
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:-) If I were really REALLY evil...I'd give our darling MissMellie's phone number out to a few telemarketers.... In India. So they'll call her at two am. However, I'm more upset at ETSY and their lack of service right now. They do have a Twitter account. Maybe it's time for some more tweets...
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It's been a big turn off about Etsy to me, too. I see photos stolen from magazines, etc, ALL the time on there. And that you have to go through so much just to report a listing is ridiculous. On Ebay it's like three things in a form. Seems they're more into supporting a free creative community than protecting people's work. Lamesauce.
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Etsy used to be a place I spent a lot of time shopping but no more. Shopping online is always a risk but I had faith that Etsy had some kind of quality control. Not after this experience. It still burns me that this shop is still open after multiple and repeat offences and such a holy heck being raised. Not all scammers are as obvious as this one and yet they won’t act in this instance. Yeah I have zero confidence that Etsy has my back and will protect me or even help if one of their sellers tries to rip me off.
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Oh well, hopefully I won't have to deal with something like this again for a good long while.
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But happy birthday! I hope you had a great day!!
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